Best Practices in Leadership Development and Organization Change or Strategic Management of the Health Care Supply Chain

Best Practices in Leadership Development and Organization Change: How the Best Companies Ensure Meaningful Change and Sustainable Leadership

Author: David Ulrich

In this important book, successful organizations—including well-known companies such as Agilent Technologies, Corning, GE Capital, Hewlett Packard, Honeywell Aerospace, Lockheed Martin, MIT, Motorola, and Praxair—share their most effective approaches, tools, and specific methods for leadership development and organizational change. These exemplary organizations serve as models for leadership development and organizational change because they

• Commit to organizational objectives and culture

• Transform behaviors, cultures, and perceptions

• Implement competency or organization effectiveness models

• Exhibit strong top management leadership support and passion

Turgay Bugdacigil

In September 2003, Lou Carter's Best Practices Institute performed a research study on trends and practices in leadership development and organization change. BPI asked organizations in a range of industries, sizes, and positions in the business cycle to identify their top methods of achieving strategic change and objectives. The study found that there is a strong demand, in particular, in the following areas of leadership development and organization change (leadership development, performance management, organization development and change, innovation and service enhancement, and coaching). Louis Carter, David Ulrich, and Marshall Goldsmith (editors) say that our continual research in the area of best practices in leadership development and change strongly support the assumptions and organizational case studies that we profile within this book (from Introduction)."

What People Are Saying

Warren Bennis
"I've been waiting for this book. It's the single best guide to best practices of leadership development."
—Distinguished Professor of Management, University of Southern California, and author, On Becoming a Leader and Geeks and Geezers

Donna B. McNamara
"This book is a virtual encyclopedia of practical case studies, tools, and insights on how top companies achieve lasting results-driven leadership development and organizational change. It's well organized for quick reference and also well researched for in-depth study."
—vice president, Global Education and Training, Colgate-Palmolive Company

Table of Contents:

	Introduction
1	Agilent Technologies, Inc.	1
2	Corning	20
3	Delnor Hospital	43
4	Emmis Communications	79
5	First Consulting Group	120
6	GE Capital	161
7	Hewlett-Packard	181
8	Honeywell Aerospace	195
9	Intel	213
10	Lockheed Martin	239
11	Mattel	262
12	McDonald's Corporation	282
13	MIT	309
14	Motorola	334
15	Praxair	346
16	St. Luke's Hospital and Health Network	365
17	StorageTek	403
18	Windber Medical Center	423
19	Conclusion : practitioner trends and findings	439

See also: Casseroles or Alfred Portale Simple Pleasures

Strategic Management of the Health Care Supply Chain

Author: Eugene S Schneller

Strategic Management of the Health Care Supply Chain provides students, faculty, managers, and researchers with a clear understanding of the health care supply chain and its role in health care strategy. It builds on fundamental concepts including sourcing of materials, forecasting demand, selecting and employing distribution models, and assessing risks, showing how they aid in the pursuit of supply management excellence in the health sector.