Quality and Performance Excellence or Breaking the Conflict Trap

Quality and Performance Excellence: Management, Organization, and Strategy

Author: James Evans

This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.

Read also Dress and Globalisation or Waste Management Practices

Breaking the Conflict Trap: Civil War and Development Policy

Author: Paul Collier

Civil wars attract much less attention than international wars but they are becoming increasingly common and typically go on for years. Where development succeeds, countries become progressively safer from violent conflict, making subsequent development easier. Where development fails countries can become trapped in a vicious circle: war wrecks the economy and increases the risk of further war. This new World Bank Policy Research Report challenges the belief that civil wars are inevitable and proposes an agenda for global action.

"The book's findings are instructive.... The authors wisely advise that no single policy can be successful on its own and each country or conflict needs a unique combination of initiatives which address the specific conditions."--Public Administration and Development

Table of Contents:

	Foreword
	The Report Team
	Acronyms and Abbreviations
	Overview	1
Pt. I	Cry Havoc: Why Civil War Matters	11
1	Civil War as Development in Reverse	13
2	Let Them Fight It Out among Themselves?	33
Pt. II	What Fuels Civil War?	51
3	What Makes a Country Prone to Civil War?	53
4	Why Is Civil War So Common?	93
Pt. III	Policies for Peace	119
5	What Works Where?	121
6	An Agenda for International Action	173
App. 1	Methods and Data	189
App. 2	A Selected Bibliography of Studies of Civil War and Rebellion	197
	References	211